Your Brand Deserves More
Than a Warehouse.
Protect Your Reputation.
Your brand is not ordinary — and your fulfillment shouldn't be either. Carpeted rooms, dedicated packing stations, specialist teams, and an unboxing experience that matches your brand.
Standard 3PLs Are Built for Volume. Not Presentation.
For premium brands, the gap between "warehouse handling" and "brand experience" creates real damage — to your products, your reviews, and your reputation.
Brand Damage
Standard warehouses treat your $200 serum the same as a $5 phone case. Dusty shelves, careless packing, inconsistent presentation — your reputation takes the hit.
Poor Unboxing Experience
Luxury customers notice everything. Crooked inserts, missing tissue, generic boxes. One bad unboxing equals a negative review and a lost repeat customer.
Returns That Destroy Value
Standard 3PLs toss returns back on a shelf. No inspection, no reconditioning, no repackaging. Premium products lose resale value immediately.
Every Touchpoint. Elevated.
From storage to shipment, every detail is designed to protect and present your brand at the highest standard.
Carpeted, Climate-Controlled Storage
Air-conditioned, dust-free, temperature-stable rooms. Protecting sensitive and luxury products from environmental damage.
Exclusive Secure Rooms
Restricted access, monitored, and separated from general warehouse operations. Your products are never stored alongside mass-market goods.
Dedicated Packing Stations
Products are packed inside the same secure space. Zero cross-contamination. Consistent, brand-perfect presentation every single time.
Specialist Handling Teams
Staff trained specifically in premium goods handling, custom packing, and luxury presentation standards. Not general warehouse workers.
Luxury Packaging Support
Tissue wrapping, custom inserts, branded presentation audits. Every unboxing feels like your brand, not a warehouse.
Returns Concierge
Each return is carefully inspected, reconditioned, and repackaged to maintain product quality and resale value. Nothing goes back on the shelf unreviewed.
Choose Your Level of Elevation
White Glove layers on top of any Fulfillmate solution. Whether you need a cleaner environment or a full luxury experience — we scale to your brand.
White Glove Essentials
A cleaner environment and more attention to detail on every pack. Perfect for brands that want premium handling without full luxury infrastructure.
White Glove Complete
The full luxury fulfillment experience. Carpeted rooms, photography, packaging audits, and a returns concierge. For brands where every detail matters.
Brands Where the Unboxing IS the Product
White Glove is for brands where every detail matters — and every touchpoint is a reflection of your reputation.
Luxury Beauty & Skincare
Premium cosmetics, serums, fragrances. Customers expect flawless presentation. One damaged box or dusty insert kills the experience.
Premium Wellness
High-end supplements, wellness kits, health devices. Products that demand climate control, careful handling, and brand-consistent packaging.
Collector & Limited Edition
Limited-run products, luxury tech accessories, curated subscription boxes. Customers paying premium prices expect a premium experience.
Premium Facilities on Both Coasts
White Glove rooms are available at both our East and West Coast warehouses — giving your luxury customers fast delivery nationwide.
West Coast — San Diego
5275 Market St, San Diego, CA 92114
Ports: Los Angeles & Long Beach
Coverage: Western US, Mountain, Pacific NW
East Coast — Charlotte
1210 25th St Pl SE, Hickory, NC 28602
Ports: Charleston & Wilmington
Coverage: Southeast, Mid-Atlantic, Northeast
White Glove Layers on Top of Any Solution
A Launchpad brand with luxury products gets White Glove handling. A Gateway brand with premium skincare gets White Glove storage. It's a service tier, not a separate pathway.
Request a White Glove Consultation
White Glove is exclusive — we meet with every brand personally to understand your products, your standards, and your expectations before we begin. No generic pricing. Custom solutions only.