About Us — Fulfillmate
About Fulfillmate

Two Mates.
One Mission.
Your Growth.

We're a warehousing and fulfillment team that loves the art of doing business. We care as much about your success as you do — and we want to help you grow and thrive in any market.

Fulfillmate team
Our Story

Started by Aussies. Built for Everyone.

The Fulfillmate concept started when two Aussie mates living in California decided to combine their logistics and supply chain expertise with their business strategy and marketing knowledge — while staying true to their Australian values.

Starting by offering US market entry advisory, business strategy support, freight management and marketing services, we quickly evolved when we acquired physical 3PL warehouse operations in Southern California.

Our clients saw a step change in how a 3PL could do business, and we grew fast — all through organic growth and referrals. We expanded to the East Coast USA, then into Canada, and most recently Australia. Through hard work and living our core values, we continue to grow and support our client partners.

S

Steve

Co-Founder — Sales & Client Success

Mechanical Engineering degree and Masters in Business. Senior roles in manufacturing and marketing at large corporations before founding an online marketplace and launching products into the US market.

B

Ben

Co-Founder — Systems & Operations

Supply Chain Management degree and Masters in Business. Senior-level global supply chain roles with international warehousing, logistics, retail, and manufacturing businesses.

Our Values

What We Stand For. Every Day.

These aren't posters on a wall. They're the decisions we make when nobody's watching — and the reason our clients stay.

Attitude

We care about the quality of our services and act like it's our own business. Entrepreneurial mindset, outcome-driven approach.

Care

Caring about the quality of our services and acting like it's our own business. Your shipment is our reputation.

Loyalty

Staying true to each other and standing by your "mates" — through good times and through challenging times.

No BS

Being authentic and speaking the truth, with sincerity and integrity. Tell it like it is — even when it's difficult.

Agility

Acting fast, flexible, dynamic. Thinking outside the box, being creative and seizing opportunities to grow.

Reliability

We can depend on each other to do the job right — and our clients trust we provide a stable service, always doing our best.

Our Promise

Transparency Is Not a Feature. It's How We Operate.

We hold open and transparent relationships with our clients. Fulfillmate is the better way to do business.

Transparent Pricing

No hidden fees, no surprise charges, no fine print. You see exactly what you're paying for before you commit — and it stays that way.

Performance-Backed SLAs

We don't just promise performance — we guarantee it. If we miss our SLAs in your first 90 days, you get a credit. We put our money where our metrics are.

Real-Time Visibility

Full client access to our Extensiv WMS portal. Live inventory, order tracking, reporting dashboards — you see everything we see, in real time.

150+
Platform Integrations
3
Countries
24hr
Order Processing
2
US Coast-to-Coast Hubs
Client Stories

Don't Take Our Word for It. Take Theirs.

We're proud to have helped so many businesses grow. Here's what our clients have to say.

Boundary Supply & Hawaii Sweet Company
“
Fulfillmate has been an incredible value for our team and has really been an extension of our logistics team, oftentimes leading the way for savings and efficiencies for our deliveries. In stressful times, always providing guidance and delivering services with confidence and calmness. We'll use Fulfillmate and their services as long as they will have us.
Austin Moffatt
CFO, Boundary & Hawaii Sweet Company
Silky Tots
“
Fulfillmate always goes above and beyond to make sure our business and customers are supported. They take on everything we throw at them with a solutions mindset. Kitting, co-packing and fulfillment are all under control now that we are with the Fulfillmate team!
Silky Tots
eCommerce Brand, USA
Nikki Bardis — US Expansion
“
Fulfillmate have been an integral part of my expansion into the US. Great team, going above and beyond to make life easier for me and giving my customers the best experience possible.
Nikki Bardis
Brand Founder, AU to US Expansion
Freshbreath — Mid-Season Switch
“
Freshbreath was stuck with a slow, error-prone 3PL heading into peak season. They came to Fulfillmate, and within 2 weeks they were fully transitioned and shipping — with zero lost orders and zero customer complaints during the switch.
Freshbreath
Switched mid-season in 2 weeks, zero downtime
Ready to Work With Us?

Let's Build Something Together

Whether you're launching, switching, or scaling — we'd love to hear about your brand and show you how Fulfillmate can help.

Book a Call → Call +1 619-815-5353