Services — Fulfillmate

Full-Service Fulfillment
& Beyond

Every operational capability under one roof — structured, transparent, and built to scale with your brand.

Fulfillmate services
Core Fulfillment

eCommerce Pick & Pack

Accurate, scalable order processing for DTC brands with real-time inventory visibility and consistent SLAs.

Same-day processing before cutoff
Custom packing SOPs & branded inserts
Real-time WMS portal access

Amazon & TikTok Prep

Marketplace-compliant FBA prep, TikTok Shop fulfillment, labeling, and routing to platform standards.

FBA prep — labeling, polybagging, bundling
FBM & TikTok Shop fulfillment
Amazon store setup & management

Retail & Wholesale (EDI)

Retail-ready fulfillment including EDI compliance, routing guides, palletization, and chargeback prevention.

EDI compliance for major retailers
Routing guide adherence & labeling
Chargeback prevention controls

Returns Management

Streamlined returns processing that improves customer loyalty and recovers revenue by restocking or repurposing.

Receive, inspect & quality check
Restock or repurpose to recover value
Integrated with your support workflow
Logistics & Freight

International Freight Forwarding

End-to-end freight coordination from origin to warehouse, including customs clearance and inventory planning.

Door-to-warehouse from any origin
Customs clearance & tariff management
Port proximity — LA, Long Beach, Charleston, Wilmington

B2B & D2C Shipping

Optimized carrier selection and rate benchmarking for both business-to-business and direct-to-consumer shipments.

Multi-carrier rate optimization
UPS, USPS, FedEx, DHL, regional carriers
East + West coast zone optimization

Transport & Distribution

Local and interstate transport, last-mile delivery coordination, and distribution network management.

Local & interstate distribution
Last-mile delivery coordination
Retail delivery & appointment scheduling
Transparent Pricing Performance-Backed SLAs Real-Time Inventory Visibility
Warehousing

Warehousing & Storage

Secure pallet and bin storage with structured inventory management and scalable capacity across US East and West Coast.

Pallet & bin storage with barcode tracking
Scalable — 10 pallets to 1,000+
San Diego (West) + Hickory, NC (East)

Inventory Management

Real-time inventory visibility through our Extensiv WMS portal with cycle counts, reporting, and demand planning support.

Real-time WMS client portal
Cycle counts & inventory reporting
Low stock alerts & reorder triggers
Value-Add Services

Kitting & Co-Packing

Custom bundling, subscription box builds, seasonal kits, and co-packing executed in-house for speed and quality control.

Multi-SKU bundle assembly
Subscription box builds with rotating SKUs
QA checkpoints at every stage

Custom Packaging & Merch

Sourcing custom packaging materials, branded boxes, and printed merchandise to elevate your brand's presentation.

Custom box & packaging sourcing
Branded tape, tissue, inserts
Printed merchandise production

Relabeling & Repackaging

Compliance relabeling, market-specific repackaging, and rebrand projects handled efficiently in-house.

Compliance & regulatory relabeling
Market-specific repackaging
Rebrand & refresh projects

White Glove Services

Bespoke packaging, gift wrapping, personalised notes, and premium unboxing experiences for luxury brands.

Gift wrapping & personalised cards
Premium insert programs
Luxury unboxing experience design
Technology & Integration

150+ Platform Integrations

Seamless connection to your existing stack — orders flow automatically, inventory syncs in real time.

Shopify, WooCommerce, Magento, BigCommerce
Amazon, TikTok Shop, eBay, Walmart
Custom API & EDI connections

Extensiv WMS Portal

Full client access to our Extensiv (3PL Warehouse Manager) portal with live inventory, order tracking, and reporting.

Real-time inventory & order visibility
Shipment tracking & delivery confirmation
Reporting dashboards & exports

Freight Data & Analytics

Actionable insights to optimize logistics, reduce costs, and improve efficiency across your supply chain.

Shipping cost analysis & benchmarking
Zone optimization reporting
Carrier performance tracking

Let's Build Your Fulfillment Strategy

Tell us about your brand, your products, and your goals. We'll design a solution that scales with you — transparent pricing, performance-backed SLAs, and real-time visibility from day one.